Shipping & Delivery

After your order ships, you will receive an email with tracking information. (At present, other countries and regions except the United States, Germany, the United Kingdom and France do not support logistics delivery)

 

Please wait 24 hours for tracking information to appear. You can accordingly track your package on the following website.

https://t.17track.net

FedEx: https://www.fedex.com/

Hermes:https://www.evri.com/track-a-parcel

CNE:https://www.cne.com/English/

 

THE TIME FRAME FOR ORDER DELIVERY IS DIVIDED INTO TWO PARTS:

 

PROCESSING TIME:

Bridesmaid Dresses: 9-15 workdays
Wedding Dresses: 15-25 workdays
Accessories: 6-9 workdays
Ready to ship dresses: 1-3 workdays

 

SHIPPING TIME:

Shipping Method Region Delivery Time (business days) Shipping Cost (US Dollars)
Standard Shipping United states,Australia,Canda,Germany,United Kingdom,France,New Zealand,Ireland,Spain 20-25 $9.99
All Other Countries 20-25 $100
Expedited Express The United states 5-10 $29.99
Australia,Canda,Germany,United Kingdom,France,New Zealand,Ireland,Spain 5-10 $29.99
All Other Countries 5-10 $150

 

If your order is delayed, please contact us via email support@KOSCY.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

 

HELPFUL HINT:

 

  1. Usually, the local shipper delivers the package on working days (Monday to Friday) to ensure the safe delivery of your package, so you'd better choose the address where you can receive the package on the working day as the delivery address. It's best to keep your phone turned on during the estimated time of arrival, as the shipper may contact you by phone.
  2. The delivery service we use requires customer signature for successful delivery. Therefore, please ensure that you or your authorized person is at the delivery address. If we ship to your shipping address and have signed documentation, we are not responsible for lost or stolen packages.

 

THE FOLLOWING CONDITIONS WILL BE BORNE BY THE BUYER:

 

  1. If there are customs duties in the country of the consignee, but the customs duties will be paid by the buyer.
  2. The buyer will bear the cost due to the buyer's delay in delivery or modification of the address.
  3. For the buyer's own reasons to cancel the order halfway, or return the goods, this part of the cost shall be borne by the buyer.
  4. If you have any questions about your products, you can contact us. Our email is support@KOSCY.com.